Refund policy

We regret we cannot accept return of goods due to the nature of our products as we cannot ensure that perishable products have not been opened, these are not returnable. Faulty goods are replaced as per Australian Consumer Law.
No goods will be accepted for refund or replacement without prior communication.
Goods must be received in the original condition in which they shipped – this means they must be re-packed using the packaging materials supplied originally.

There is a restocking fee applicable.
20% restocking fee applicable to un-opened un-used packaging returned in it’s original condition
Any request for returning stock must be made within two weeks from placing your order (this allows for shipping delivery times Australia wide) Samples may NOT be returned.We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
If you have opened a product please do not send it back as we cannot re-sell it.